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Processing Fees
Know Before You Go
Processing Fees
SimpleTix is the Magnolia Theatre in-house Box Office system that allows for us to sell tickets in the convince of your home or at the box office before a show or event. During check out, you the guest will see a service charge. This charge is paid directly to SimpleTix for the use of this system. Note: A service fee will be charged regardless of the location at where you purchase your ticket.
Sales Tax
Know Before You Go
Processing Fees
All tickets are taxed by the State of Mississippi. The Magnolia Theatre charges a 7% sales tax during check out for each ticket sold.
Know Before You Go
Know Before You Go
Know Before You Go
Have your tickets ready to scan at the door. During check out, guests are asked to provide an email and phone number so that in the event the Magnolia Theatre needs to contact you due to an issue with your tickets, we may do so with ease. Once your information and credit card is processed, the guest will receive a link via email and directly to the number provided. Please click this link to access your tickets. When you arrive to the venue for your event, please have ready each QR code for scanning. Note: The Magnolia Theatre will not scan tickets for those not present in the party.
ticket and Refund Policy
All Magnolia Theatre ticket sales are final. The Magnolia Theatre does not offer refunds, allow exchanges or give discount tickets to future shows if a guest is unable to be in attendance.
Ticket and Refund policy:
- All sales are final. No refunds, exchanges or discounts will be allowed.
- If the Magnolia Theatre or touring production company cancels a show, all ticket holders will automatically be refunded via their original way of payment.
- Each guest in attendance is required to hold a ticket. Exceptions include: Infants in strollers, small children sitting in a guardians lap (the child must not exceed the guardians height). The Magnolia Theatre reserves the right to remove guests from the main theatre due to a breach in ticketing policy.
- For questions regarding tickets, please call the box office at 662-539-3909.
Celebrating 75 Years!
We are excited that you have chosen to celebrate 75 years of entertainment with us in historic downtown New Albany.
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